Exchange and Return
- It is not allowed to replace pieces that have been customized based on the customer’s request.
- For other jewelry pieces, the following exchange policy is adhered to:
* Goods must be replaced within three days from the date of receipt of your order.
*Always let us know by email
Sales@yaqootworld.com
Before returning any product.
*The product must not have been worn, altered, washed or used.
* Products must be returned in their original packaging and new condition.
*Once we receive your returned items and approve the exchange, you have 3 days to choose what you want using your credit.
*Please note that you will be responsible for shipping costs, taxes and any other fees.
*Exchange requests that do not comply with our policy will not be accepted and will be sent back to you. You will be responsible for shipping costs, taxes, duties and other costs.
Manufacturing time
- Manufacturing takes 14 business days from the time of full payment.
- Allow up to 7 additional business days for delivery within the Kingdom of Saudi Arabia. International deliveries take 7 to 21 business days, depending on destination and other factors.
-We are not responsible for any delay by the delivery company.